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MELCloud System Update

Dear MELCloud Customer, between Wednesday 17/04 and Monday 22/04 the voice assistant integration and the MELCloud application connectivity were not working properly in some instances. Attempts to resolve the issue unfortunately caused a level of interruption of service across the network. Our software team has now deployed a temporary resolution which may not provide all the functionality you expect, but we continue to work to resolve the issues. We apologise for any inconvenience that this is causing and thank those users who got in touch to inform us.

How to reconnect

How to reconnect you MELCloud App

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Heating my home

Cooling my home

Ventilating my home

Enhancing my controls
A Ecodan air source heat pump system in sunlight v3

Why use Mitsubishi Electric and Ecodan?

Mitsubishi Electric has a vast network of reliable and national heating installers, who we provide with comprehensive training when it comes to installing and maintaining Ecodan heat pumps. Along with our UK-based technical support staff who are available via a Homeowner Support Helpdesk, our accredited heating installers provide a high quality service and can help you throughout the process of choosing an air to water heat pump system.

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Technical Support

Our Homeowner Support Team are available on 0161 866 6064

Our Warranties

Peace of mind

Benefit from the Mitsubishi Electric Homeowner Guarantee

Homeowner guarantee
Service Maintenance

Maximum Performance

A range of heat pumps available to ensure you get the best performance

Renewable Heating Systems

Heat your home for less

From the Isle of Skye to the Isle of Wight, thousands of UK households are already benefiting from reliable, renewable heating with Ecodan air source heat pumps from Mitsubishi Electric. Ecodan air source heat pumps can lower your energy costs, lower your carbon emissions and make you eligible for Government grants including the Boiler Upgrade Scheme (BUS).

 

Free energy

Ecodan air source heat pumps are classified as a renewable energy source because they capture free energy from the air. This makes them a great solution for gas boiler replacement and oil boiler replacement, and an alternative solution to biomass. Ecodan works by sitting outside your home and extracting warmth from the outdoor air. Ecodan technology upgrades this renewable heat energy and transfers it inside the home to provide energy efficient hot water and heating for radiators and / or underfloor heating.


Find an Installer View all heating products
A whole house graphic of heating and ventilation soluction v4

Packed with Features

Ecodan

Modern smartphone control

A smartphone app puts you in total control of your space heating and water heating, whether you’re reclining in an armchair, at work, or on the way to the airport.

Low cost heating

With the highest energy rating (A+++) available, you can ensure that Ecodan is working hard to minimise your energy bills.

Quiet operation

Ecodan is one the quietest heat pumps on the market.

Government incentivise grants

UK-manufactured and approved for the Microgeneration Certification Scheme (MCS) makes Ecodan eligible for the Boiler Upgrade Scheme (BUS).

Reliable

Ecodan provides reliable and renewable space heating and hot water all year round and helps you to do your bit in the fight against climate change.

Cost savings

Renewable heat incentive will pay money to homeowners and self-builders over 7 years. Creating financial savings for the owner of the system.

Customer Stories

We have definitely saved money on our energy bills since the heat pump was installed, even with the cold weather we've had since the start of the year


Homeowner

Ecodan is the ideal solution for us: no fuss, no mess, and very economical, I am really pleased with its performance. They are also virtually maintenance free, all that is required is an annual check by a qualified tradesman


Homeowner

We've already had good feedback from a customer satisfaction questionnaire in regards to savings on their energy bills


Capital Projects Manager,
Salvation Army Housing Association

Leisure

Domestic Renewable Heating Range

5kW transpar

Ecodan R32 Compact PUZ Monobloc Air Source Heat Pump

The new stylish compact single fan outdoor monobloc air source heat pump unit utilises advance technologies and R32 refrigerant to deliver improved efficiencies. Designed to satisfy smaller heat demand domestic premises, the market leading low noise levels virtually eliminate the need for planning permission and maximises installation options.

View product
R32 PUZ v3

Ecodan R32 Ultra Quiet PUZ Monobloc Air Source Heat Pump

The innovative stylish single fan outdoor monobloc air source heat pump unit utilises advance technologies and R32 refrigerant to deliver improved efficiencies. Designed to satisfy domestic premises permitted development standards (MCS020), the market leading low noise levels virtually eliminate the need for planning permission and maximises installation options.

View product

Useful Documents & Downloads

Homeowner Brochure

Ultra Quiet Ecodan Brochure
Dining table in living room with colourful chairs

Home Ventilation Solutions

Ventilation at home

In order to improve the indoor air quality of a home, we recommend a Lossnay Mechanical Ventilation with Heat Recovery (MVHR) system. These systems can be fitted into loft spaces and connected via ductwork to the required rooms, or wall mounted in single rooms. They are energy efficient solutions for the whole house and provide a clean, fresh air supply.


Housing association
Ventilation a home

Why choose Lossnay ventilation

The technology behind the Lossnay water resistant paper core, unique to Mitsubishi Electric ventilation systems, lies in its construction which enables exchange of sensible heat (temperature) and, in most cases, latent heat (humidity) to maintain a comfortable internal environment with minimal energy consumption.


Education
Lossnay Ventilation System

How Lossnay heat recovery works

A Lossnay Mechanical Ventilation with Heat Recovery (MVHR) system simultaneously extracts stale air whilst recovering heat energy to maximise efficiency and minimise energy use. This means that although the stale air is replaced with fresh air, the indoor temperature of the home is maintained.

A ventilated living room with white sofas

Useful Documents & Downloads

Ventilation Lossnay Brochure
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Radiators

Enhance your heating

Mitsubishi Electric also has a radiator product which is suitable for connection to a variety of different heating systems including an Ecodan air source heat pump. Connecting it to an Ecodan heating system helps to maximise the efficiency.

More about Radiators
Radiator 5

How fan assisted radiators work

Like a traditional radiator it takes heat from the water pipes. However with the iLife2 Slim fan assisted radiator a fan is used to quietly blow warm air round the room, helping to distribute heat more evenly and keeping energy consumption to a minimum


iLife 2 Slim Brochure iLife 2 Slim Infographic
Radiator 4

How it can fit into your home

In many cases the iLife2 Slim can replace existing radiators with a simple connection to pipework. This can allow radiators to be replaced individually or together. It is also easy to use and with a few clicks on the digital display you can achieve your desired level of comfort in a few seconds, without wasting precious energy.


Find an Installer
Radiator 3

Useful Documents & Downloads

iLife2 Slim Brochure

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