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Why Choose an Ecodan Heat Pump Service and Maintenance plan?

Thank you for choosing Ecodan to heat your home. Our Heat Pump Service and Maintenance Plans ensure your Ecodan operates at maximum performance, maintaining efficiency and improving its lifespan.


Regular servicing is key to keeping an air source heat pump system running smoothly, and our expert engineers provide professional maintenance and prompt repairs if needed.


For added peace of mind and to help maintain your warranty, our service plans offer an extra layer of protection and care for your heating system.

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3 Diamond Ecodan Heat Pump Cover

Includes yearly system service on:

The 3 Diamond  cover includes:

  • A yearly system service on Ecodan Heat Pump, Cylinder and Controls
  • Full ASHP system health check
  • Engineer recommendations to improve system performance
  • Breakdown and repair cover including spare parts and labour
  • 1 free call-out per year
  • Priority call outs
  • Dedicated time with the heat pump engineer for tailored advice
View video

Excellent Reviews from TrustPilot

"After our Air Source Heat Pump stopped working, we had no hot water, or heating. The team at Mitsubishi Electric UK were absolutely fantastic and could not have been more helpful in getting us up and running again very quickly. Superb service"

Recommended highly by others, choose a plan today to have an Ecodan Expert Engineer ensure your running efficiently.

View our TrustPilot reviews

Excellent

I recently had a maintenance visit from Chris of Mitsubishi Electric. Very, very professional, and very much out to support and help not just get the job done. Very well informed on the ECODAN system and how it can work to save money for us all. Chris was excellent and I would highly recommend Mitsubishi Electric.

Listening Adrian Machon Homeowner

Ecodan Service & Maintenance Plans

Heat Pump Service Only Orange

Heat Pump Service

For just £230 per Year:

Yearly service of Heat Pump Unit and Controls
Yearly service and maintenance report issued by engineer

Sign up now
YSS 3D Orange

Yearly System Service

For just £314 per Year:

Yearly system service (Heat Pump, Hot Water Cylinder & Controls)
Full system health check + Engineer report including recommendations to improve system performance
Priority call-out for repairs over non-contract customers
Discount on parts & labour for repair works

Sign up now
YSS 3D Orange v2

3 Diamond Cover

For just £483per Year:

Yearly system service (Heat Pump, Hot Water Cylinder & Controls)
Full system health check + Engineer report including recommendations to improve system performance
Priority call-out for repairs
Parts & labour Included for repair works
1 Free Call-out a year included

Sign up now

Booking An Ecodan Service and Maintenance Visit

Booking your Service and Maintenance visit doesn't need to be complicated. From scheduling your appointment to the engineer’s arrival, it’s a simple, stress-free process

For Ecodan users we have a guide on what to expect from an Ecodan service engineer visiting your property. We cover everything from contacting customer support, getting an engineer to visit your property and preparing your home for the visit. 

Watch our short video which explains what to expect on an Ecodan Engineer visit 


Ecodan Service Engineer Visit Guide for Users
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Need a heat pump engineer for a repair?

One Off heat pump repair

If you need a one off heat pump repair you should get an Ecodan Expert Engineer visit.
Complete the enquiry form with as much detail as you can. How much does an Ecodan heat pump engineer one off repair cost?

£292 per Engineer visit for diagnosis 12 months guarantee on the works carried out, so if the same problem happens again, we'll come back and put it right! £64 Hourly charge following the engineer’s diagnosis visit if required

Arrange a visit Service and Maintenance Terms and Conditions

What to expect on an Ecodan Engineer visit

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Ecodan Home Portal

Explore the Home Portal for more information