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Service Plans
Annual Heat Pump Service
An Annual Heat Pump Service includes:
- Clean Ecodan outdoor unit
- Anti-freeze check
- Cleaning of filters
- Removal of any trapped air
- Check pressure
- Check flow rate and adjust where possible
- Check and optimise controller settings
- Product customer report
Annual System Service
An Annual System Service includes everything from a Annual Heat Pump Service as well as the following extras:
- Check of immersion heater function
- Test unvented safety equipment
- Change expansion vessel
- Test heat up performance in heating and hot water mode
- Check and repair Ecodan insulation
3 Diamond Maintenance Cover
3 Diamond Maintenance Cover is our most comprehensive level and also includes full breakdown cover to offer complete peace of mind. A 3 Diamond Maintenance Cover includes everything from a Annual System Service as well as the following extras:
- Comprehensive maintenance cover
- 24-Hour response
- Free Wi-Fi Adaptor and installation allowing PC or Tablet control, enabling the Ecodan to be monitored and controlled from anywhere in the world.
- Reduction in monthly charge by 10% for all systems connected to this service.
