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Sales Enquiry
Opening Times:
Mon - Fri: 09:00-17:00
(Air Conditioning only)
Support Enquiries
Opening Times:
Mon - Fri: 08:00-18:00
Sat: 08:00 -12:00
Regional Heating Enquiries
Opening Times:
Mon - Fri: 08:00-18:00
Ecodan Homeowner Helpline
Opening Times:
Mon - Fri: 08:00-17:00
Sat: 08:00 -12:00
MELServe Commercial Aftersales
Opening Times:
Mon - Fri: 09:00-17:00
Head Office
Mitsubishi Electric, Living Environment Systems Travellers Lane Hatfield AL10 8XBOur Offices
UK Regional Offices
Corporate Solutions Team
Manchester
Mitsubishi Electric
First Floor
Unit 12, Mercury Park
Trafford Park
Manchester
M41 7LY
Birmingham
Mitsubishi Electric
3140 Park Square
Solihull Parkway
Birmingham Business Park
Birmingham
B37 7YN
Bristol
Mitsubishi Electric
CubeM4 Business Park
Old Gloucester Road
Hambrook
Bristol
BS16 1FX
Wakefield
Mitsubishi Electric
Unit 16
Mariner Court
Calder Park
Wakefield
West Yorkshire
WF4 3FL
London South
Mitsubishi Electric
Wolvers Home Farm
Ironsbottom
Sidlow
Reigate
RH2 8QG
London North
Mitsubishi Electric
Travellers Lane
Hatfield
Hertfordshire
AL10 8XB
London Central
Mitsubishi Electric
Sustainable Workspaces
5th Floor, County Hall, Westminster Bridge Road
London, SE1 7PB
United Kingdom
Livingston Scotland
Mitsubishi Electric
Nettlehill Road
Houstoun Industrial Estate
Livingston
Scotland
EH54 5EQ
Stirling Scotland
Mitsubishi Electric
Unit 40
Enterprise House
Springkerse Business Park
Stirling
FK7 7UF
Ireland
Mitsubishi Electric
Westgate Business Park
Ballymount
Dublin 24
Tel: (01)419 8800
International code: (003531)
Distributors, Wholesalers, Applied Project Specialists and Value Added Resellers
Dynamic Climate Ltd - Value Added Reseller
Tel: 0800 999 1431
Fridge Spares Wholesale Ltd - Wholesaler
Delta House
Fairway
Bridgtown
Cannock
Staffordshire
WS11 0DJ
Tel: 01543 437010
Kooltech Ltd - Distributor
Strathaird
12 Mossland Road
Hillington Park
Glasgow
G52 4XZ
Tel: 0345 034 4180
Logicool Air Conditioning & Heat Pumps Ltd - Value Added Reseller
Newsome - Value Added Reseller
Park Works,
Off Woodlands Road,
Park Road,
Elland,
Halifax,
West Yorkshire,
England,
HX5 9HN
Tel: 01422 371711
PACAIR - Applied Project Specialist
SAV-Systems - Value Added Reseller
Scandia House,
Boundary Road,
Working,
Surrey,
GU21 5BX
Tel: 01483 771910
TF Solutions - Wholesaler
8 Spectrum Way
Cheadle Heath
Stockport
SK3 0SA
Tel: 0161 429 5916
Technical Services
Homeowner Helpline
If you need any support relating to our Ecodan renewable heating systems, please call our Homeowner Helpline.
Telephone: 0161 866 6064
Partner Programme
If you need any support relating to our Partner Programme, please call.
Telephone: 01707 288757
Technical Support
Commercial products technical support
Air conditioning, Ventilation, Commercial Heating, Modular Chillers
Tel: 0161 866 6089 (Select: Option 2 and when prompted, option 1)
Out of Hours telephone: 0161 866 6069 (Select: Option 7)
Email: melserve.techsupport@meuk.mee.com
Residential products technical support
Ecodan
Tel: 0161 866 6089 (Select: Option 3)
Out of Hours telephone: 0161 866 6069 (Select: Option 9)
Training Support
Email: aircon.training@meuk.mee.com
Site Services Support
Telephone: 0161 866 6089 (Select: Option 6, then Option 2 for Air Conditioning or Option 3 for Heating)
Email: Air Conditioning: melserve.sitevisits@meuk.mee.com
Email: Heating: lessiteservicesheating@meuk.mee.com
Spares Support
Mitsubishi Electric offers two ways for you to get in touch with our dedicated spares team.
If you need to place an order, view prices and availability or your order history, you can do this via our E-shop. This can be accessed through our website E-Shop
If you would like to speak to us, please call on 0161 866 6089 (Option 2, Option 2) where our advisors will be happy to help with a range of enquires. Our phone lines are open Mon – Fri, 9am – 5pm
For applied chiller spares please call on 01707 278650 (Option 5). Our phone lines are open Mon – Fri, 9am – 5pm
Alternatively, you can email your enquiry to melserve.appliedspares@meuk.mee.com
Warranty Support
Commercial Products Warranty Support
Air conditioning, Ventilation, Commercial Heating, Modular Chillers
Mitsubishi Electric offers two ways for you to get in touch with our dedicated warranty team.
To raise a warranty claim request, please click the link below.
https://les.mitsubishielectric.co.uk/warranty-claim-request-form
To discuss your claim or for any other support, please contact us via details below:
Tel: 0161 866 6089 Select: Option 2, then option 3
Email: melserve.warranty@meuk.mee.com
Residential Products Warranty Support
Ecodan
Tel: 0161 866 6089 Select: Option 3
Email: residential.warranty@meuk.mee.com
For our Heating Business Solutions partners, you have the additional ‘Warranty Fast Track’ available.
Please see link below to our dedicated Fast Track Warranty page.
Returns Support
for any returns queries, please contact your local branch. Contact details for each branch can be found above.
Service & Maintenance Support
For all commercial service and maintenance enquiries please contact:
Tel: 01707 278650
Email: melserve@meuk.mee.com
Customer Resolutions Team
If you would like to contact our customer resolutions team, please fill out the customer feedback form by clicking on the link below