Technical Support

To ensure customers will find working with our products easy, we offer a complete range of technical support services. A team of highly skilled engineers is on-hand to respond to your queries regarding product installation, commissioning and fault-finding.


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MEUK Helpdesk

Trusted products delivered next day

With the option to choose next day delivery, two-man deliveries and kerbside delivery on request, text messages ahead of delivery and sign on glass for pallet orders, we pride ourselves in our delivery service and getting the right equipment on site at the right time.


Browse Products

County Hall 2

1-to-1 Service

Throughout the UK we have expert pre-sales and after-sales support teams ready to build a relationship with you on an individual basis, and dedicated to offering the best service in the industry.


Hatfiled Office

Training

We offer a variety of training courses, ranging from the simple to the more intricate, all of which are designed to enable technical engineers to design, install or maintain our systems. Our wide range of courses are all CPD certified and are taught by experienced engineers with a wealth of knowledge on our product ranges.


Installer Training

Diagnostics

Finance Solutions

With MELFinance Solutions installers are able to offer their customers an alternative funding option to cover the cost of both new equipment and its installation, via hire-purchase finance. Put simply, this means that (subject to financial status) customers can repay the combination of 'fixed asset' and maintenance costs over an agreed period of between 1 to 5 years.


MELFinance

For Offices

Legislation and Regulation

At Mitsubishi Electric we ensure our staff and partners are informed of all relevant industry regulations, legislation and Government incentives so that we can provide better service, support and industry insight to all our customers. This also enables us to develop industry focused blog articles, seminars, webinars and conferences that keep you up-to-date on the issues that matter to your business and customers.


EPC

Apprenticeship Scheme

The Mitsubishi Electric National Apprenticeship Programme in conjunction with the National Apprenticeship Service is part of a nationally recognised framework that provides a way for young people and adult learners to earn while they learn in a real job, gaining a real qualification and a real future.


Find our more about our Apprenticeship Scheme

Air conditioning apprentices

Recycling Scheme

Recycling is central to Mitsubishi Electric's key commitment to the environment and underlines the sustainable way in which we work, with a recycling programme for end-of-life air conditioning units and heating units.


Find out more about our Recycling Programme

saha 3

Installer Stories

"The entire installation was very simple and more than met the requirements of the client. Noise levels have also been kept to a bare minimum thanks to the quiet operation of the City Multi solution."

Paul Azevedo
Managing Director,
Thermacool

This is one of the advantages of using the City Multi system because in addition to complete design flexibility it could be installed in phases around the refurbishment.

Tony Barlow
Sales & Applications Manager,
Aspen

We are a Business Solutions Partner of Mitsubishi Electric, and have installed their equipment in several jobs previous to this. As well as being easy to install, it is reliable, efficient and delivers the level of performance these clients demand, so we wouldn't use anything else.

Martin Lazovy
Technical Design Engineer,
CS Group