Explore our Ecodan smart technology


Our MELCloud app allows you to take control of your heating from you phone, PC or tablet giving you remote access to adjust the settings and monitor your energy usage. Download the app on your phone or through the below links

Key Benefits:

  • Connect your device to the internet
  • Voice control
  • Control multiple products within 1 app
  • Remote support from after sales teams
  • Ease of use - compatible with Amazon Alexa or Google Assistant

MELCloud app download links

Download on the App Store Get it on Google Play Get it from Microsoft


Linking your Ecodan system to your Alexa device is really easy. Our short video guides you through the setup process so you can start controlling your heating with simple voice commands. All you need to do is download the MELCloud App and then follow this video guide to connect to Alexa. Smart hey!

Key Benefits:

  • Connect your heating to your smart home
  • Easy connection to your smart device
  • Control your heating with your voice
  • Optimise your comfort and energy use
  • Create personalised profiles

Google Assistant

You can monitor and control the main features of your Ecodan air source heat pump system with your voice, using a Google assistant-enabled device - Achieving ultimate home comfort!

Key Steps:

  • Download Google Home from the App store Step
  • Log into your Google Home user account
  • Select + button Step 4) Select ‘set up new device’
  • Select ‘Works with Google’
  • Find and select ‘MELCloud’
  • Log into your MELCloud to link the accounts
  • Select ‘Yes, Allow’ to allow Google to access your MELCloud devices
  • MELCloud has been successfully linked Step
  • Your MELCloud devices will now appear on your Google Home screen


With our award winning MELConsole service, you can solve your heating issues with just one phone call, without needing a visit from an engineer. Our short video guides you through 3 easy steps to enjoy MELConsole remote maintenance and technical support, completely free of charge.

Key Benefits:

  • Solve your heating and hot water issues faster
  • One phone call can often remove the need for a site visit
  • Save precious time and cost wasted on travel
  • Remote monitoring and fault diagnostics by phone
  • Perfect for private homeowners, landlords and social housing providers

Discover how our award winning service can help you!

Why not visit our...