Discount Voucher Terms & Conditions

The following terms and conditions apply to discount vouchers:

  • Each voucher is valid for a limited time and subject to the availability of services in your area.
  • The redemption code can only be redeemed online at further subject to our Ecodan Homeowner Service & Maintenance Terms & Conditions which can be found at Our privacy policy can be found at
  • The redemption code entitles you to a saving on a new order placed and is not valid for renewal.
  • The redemption code is only valid for the following Ecodan Heating Service & Maintenace plans:
    • Heat Pump Service
    • Yearly System Service
    • 3 Diamond Cover
  • In the event of cancellation made in accordance with our service terms mentioned above, any refund will be based on the discounted price.
  • Vouchers have no cash redemption value and are not transferable or assignable.
  • Vouchers cannot be used with in conjunction with any other promotional discounts, unless otherwise stated.
  • We, Mitsubishi Electric Europe B.V. (UK Branch), reserve the right to decline any order where, in our opinion, a redemption code is invalid.
  • We further reserve the right to modify or cancel any voucher at any time.
  • Your use of a redemption code indicates your agreement to be bound by these terms and conditions.

Have you downloaded the service and maintenance home visit form above ?
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