Why choose Mitsubishi Electric?

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Highly experienced team

From chillers to IT cooling in a variety of applications

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Certified engineers

REFCOM Elite F-Gas certified with up-to-date industry knowledge

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Latest technology

The best in-field reporting and diagnostic systems

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Bespoke packages

To maximise the energy efficiency of your building

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Comprehensive service

Regardless of equipment manufacturer

The importance of regular service and maintenance

Extend equipment life

It’s our role to deliver an end-to-end service to help you extend the life of your installations, enabling you to:

  • Optimise efficiency
  • Reduce running costs
  • Minimise risk of downtime and maximise uptime
  • Avoid wasteful energy consumption
  • Address your carbon footprint

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Reduced carbon emissions

The urgent need to reduce carbon emissions, and the ongoing drive to meet the UK’s net zero plans, are demanding smarter energy efficiency and control in cooling, heating, ventilation and the associated technologies.

Regular maintenance of these systems is key to achieving overall energy efficiency and as building owners face tighter regulation on energy use, it’s important to view service and maintenance as a key part of your energy efficiency strategy.

We work alongside the Institute of Workplaces and Facilities Management to ensure that Facilities and Building Managers receive the support and information they need to maintain and replace their HVAC systems to comply with regulations whilst achieving optimum efficiency.

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Improved occupant wellbeing

Following the updated Part F and L of the building regulations, the focus on providing a healthy indoor environment, that is also optimised for efficient performance is even more important. That means keeping up with maintenance of air conditioning and ventilation systems.

We can review what is in the building today and help to plan a maintenance programme that will improve Indoor Air Quality and energy efficiency – without the immediate need to replace an entire system.

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Peace of mind

The Mitsubishi Electric Service and Maintenance team are highly experienced in Chiller and I.T. Cooling technology, serving environments including data centres, shopping outlets, universities, leisure centres, food production facilities, offices, and hospitals.

Whether these are mission critical environments with extreme sensitivity to temperature, or responsible for customer comfort, you should accept nothing less than engineering and servicing perfection. Therefore, we offer a menu of services you can select from to make-up a service support package that addresses your exact needs: 

  • Installation and commissioning
  • System diagnostic health checks
  • Fault finding
  • Service and maintenance for all applied products
  • Strip downs
  • Remote monitoring
  • Preventative maintenance packages & warranties
  • Extended warranties

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Your Contract, Your Way.

Your bespoke contract reflects your operational needs and service expectations. We understand the systems intimately and the care and attention they need to remain functioning, optimal, and efficient. We understand, even more, the importance of a reliable partner to be there for you if things go wrong.

Contracts typically include:

  • Commissioning
  • Telephone help desk
  • Onsite 24/7 engineer response
  • Service & Maintenance
  • Supply and installation of replacement parts

Service & Maintenance Case Study

Memberships and subscriptions

The Building Engineering Services Association (BESA) has evolved throughout the years to reflect the growing needs of its members and encompass all of the specialist services available within the built environment.

Mitsubishi Electric are an affiliate member of BESA.

BESA Affiliate Member

REFCOM has been running an Elite voluntary best practice company registration scheme since 1996, to promote environmentally responsible refrigerant management. REFCOM recognised early on the need for employers to better control the use of refrigerant and prevent their release to atmosphere.

Mitsubishi Electric are a REFCOM Elite Supplier.


Launched in 1990 by the Building Engineering Services Association (BESA), SFG20 is recognised as the industry standard for building maintenance specifications. SFG20 is the perfect maintenance management tool for facilities managers, building owners, contractors and consultants in any industry or sector.

Mitsubishi Electric are subscribed to SFG20.


Alcumus helps organisations of all sizes anticipate, manage and avoid risks that endanger their people, their operations and our planet. We provide an integrated approach to managing Health, Safety and ESG across industries, locations, contractor and supplier networks.

Mitsubishi Electric are Safe Contractor Approved.

SafeContractor Approved